Enterprise Level Document Mangement
Amazingly flexible and versatile, KnowledgeWorker® is helping Commercial Companies and Local & Central Government organisations around the world to achieve major cost savings and efficiencies for a multitude of business scenarios.
Just a few examples of the benefits our customers are receiving include:
- Improved customer service processing calls and enquiry management.
- Improved staff performance less time spent looking for information and more time acting on it.
- Attaining and maintaining quality compliance by ensuring ‘best practice’ methods are followed and audited.
- Substantial cost savings by reducing printing, mailing and archiving costs while also providing a disaster recovery solution for paper based information.
- Improved collaboration between employees, customers, and supply chain partners.
- Central library and classification for all company information.
- Sharing of information, customer self service providing on-line access to catalogues and client specific data.
- Sharing internal information including staff handbooks and training material.
- Health & Safety.
- A low cost, low maintenance Intranet solution.
- Access for remote users or home workers to work as if they were in the office.
- Unlocking the knowledge in e-mail systems and network drives by allowing content search and archiving.
- Integration with structured business applications including Finance, HR, CRM, Publishing, Print Management, Purchasing, Stock and many more.
KnowledgeWorker® addresses every aspect of content/document management; storing, indexing, classifying and cataloguing information from all sources including electronic documents, scanned documents, web forms, email and even output from back office business applications. The system combines all of the content administration with workflow, effectively integrating information content with business processes. Once the information is captured the search technology in KnowledgeWorker® allows users to then easily retrieve the stored information and view related records and data, effectively unlocking the wealth of knowledge in your corporate documentation.
Find out how this will benefit your business. Contact us now on 01794 526088 or email info@copynet.co.uk.
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